Ben, a friend of ours, lives in public housing in Glebe. His house has been flooded three times in the past two years. His roof needs repairs and he has been told by a bureaucrat that the $27,000 cost to fix the problem is 鈥渢oo much鈥.
Despite two rounds of mediation in the NSW Civil and Administrative Tribunal (NCAT) 鈥 which resulted in the tribunal issuing a notice of order by consent of both parties and an instruction to the government to conduct major repairs 鈥 his house remains in the same sorry state.聽